NHTSA Complaint #11572957 — 2021 HYUNDAI ELANTRA HYBRID

I was driving on the Highway at the posted speed limit when the warning "Check Forward Safety System" came up and remained on my dashboard. The cruise control stopped working also. The light remained on even after stopping and starting the car and has remained on ever since. I have never been in an accident nor has my computer system reported any collision. My Hyundai Blue Link app gives me the following DTC: C162078. It started on [XXX]. My collision detection system does not appear to be working at all and my cruise control no longer works. I'm very concerned about it malfunctioning based on other entries on the nhtsa.gov website. I took the car to Hyundai Service Center and they are trying to convince me this is due to a collision and warranty will not be covering it. They tried to charge me for diagnostic even though I already had the error code on the Hyundai BlueLink App. They confirmed that my computer has zero reports of any collisions. The service tech said, and I'm quoting, "The system is very sensitive and a swift kick could cause it to malfunction." That sounds like a manufacturing defect to me. I have never been in an accident with this car, there is zero visible damage to the front bumper, and my computer has no report of an accident. The dealership urged me to contact insurance. My Major Insurance Company told me this was absurd, would never be approved, and is clearly mechanical. They also mentioned anecdotally that this problem has been coming up a lot for them with modern Hyundai models. Then I called Hyundai Corporate and they have escalated the issue, agree it sounds mechanical, and will be contacting me in 3-5 business days. They apologized profusely so I am still holding out hope for warranty coverage. I believe the dealership is trying to blame me for this mechanical failure to avoid expense on their end. I have had many software-related issues with this car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)