NHTSA Complaint #11572925 — 2018 CHEVROLET CRUZE

The contact owns a 2018 Chevrolet Cruze. The contact stated that while making a turn, the vehicle went in another direction. While her son was driving at 2–3 MPH, making a turn, the vehicle went in another direction. The frame was rusted and secured with chicken wire. While her son was driving at 20 MPH and driving up the parking garage, the steering wheel was straight, but the wheel went towards the left, and he crashed into a pole. The vehicle was drivable. The air bags deployed and went to the floorboard. The ABS and stability track control. There were no reported injuries, police reports, or fire. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 105, 000.