NHTSA Complaint #11572805 — 2018 CHEVROLET TRAX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11572805
Vehicle 2018 CHEVROLET TRAX
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Car was overheating and the temperature light never came on. There is no dashboard temperature gauge. I first noticed my driver side AC was blowing hot. I was told it needed Freon it was refilled but kept happening. It wasn’t until I was driving and my car said “engine overheating going into idle” that I pulled over and discovered I was out of coolant, which was just topped off a few days before. I ended up having to replace the entire cooling system, radiator, hoses, turbo hoses, fan, and was told I needed to replace the header. I replaced all that and then the turbo went out and a piston snapped off inside the engine and had to replace the entire engine. I feel like this could have all been prevented had there been a dashboard temperature gauge or had the temperature light come on sooner. I had no clue the car was running hot beyond my AC blowing hot and by then it was too late.

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