NHTSA Complaint #11572694 — 2024 HONDA CR-V

While driving on the highway, my daughter experienced an issue that caused her to lose the ability to steer the vehicle. The vehicle went off of the road and into a guardrail causing damage to the left side of the car. Prior to losing the ability to steer, she thought she felt some strange shaking. Thankfully, she was not hurt and did not collide with any other vehicles. The situation could have ended much worse than it did. The vehicle is currently at the dealership being inspected. There were no warning lights or messages prior to the incident. The issue seems very similar to other issues that we have read about affecting 2024 CRVs and other Honda models that cause difficulty steering. Much like the issues we read about, this was a new vehicle with low mileage and during winter months.