NHTSA Complaint #11572691 — 2018 AUDI Q5
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11572691 |
| Vehicle | 2018 AUDI Q5 |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
I was recently driving and heard a funny noise from back right of car. Looked underneath and saw a broken spring (I have the broken spring) . I am the original owner of this car and it only has 36,645 miles on it. Never been off-road, hauled anything, or had anything heavy in back. In looking online afterwards this seems to be a common problem in 2018 Audi Q5s. This defect could have caused a serious accident if I hadn't noticed the sound and had it fixed.This is ridiculous for this to fail on this expensive of a vehicle with such low mileage. I had to replace both rear springs (shouldn't only replace one) and have an alignment which ended up costing me $1013.01. I really think I should be reimbursed by Audi since this is a known defect! Thank you.
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