NHTSA Complaint #11572569 — 2018 HYUNDAI ELANTRA

I brought my car from Landmark ford in Springfield Illinois [XXX]. I had the car a week and the airbag sensor came on. I took the car to the dealership and told them that this light came on and I only had the car for a week. I told them I believe they erased and reprogrammed the codes, and they knew this car had an airbag defect. I also told them. that they put my life at risk because if something had of happened to me and the airbag didn't work. I should have never drove off this lot with that car it's considered a safety requirements before being sold or operated on public roads. They were rude didn't want to communicate with me or help me with the situation I felt because I was a young woman 24. They kept my car to look at after 2 days I called no answer left a message no call back. I went up there next with my dad and then they wanted to talk. My dad told them my daughter could have been hurt and she was not suppose to leave off this lot this is a serious safety issue. He then told them they reprogrammed and erased the codes. My dad then said we are making a complaint and we were leaving. They refused to let me leave and take my car they lost my keys didn't find it until an hour later and said you can't leave the car is a safety hazard and we don't want to be responsible. To my knowledge I thought they were going to fix the car they told me they will drive it to Green Hyundai but they didn't and I go back up there I had to pay to get the car towed. Now Green Hyundai is having problems with Landmark Ford saying they want answer or call back. I haven't even had my car a month drove it a week and can't no longer drive a new car because its not safe and they refuse to fix this issue after a week purchasing a car. I ask to put me in a car without a safe car to drive off the lot with. They said we will take it to Green Hyundai only to give them the runaround's. I'm frustrated and lost my job because of no Transportation. the situation is not resolved. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFO