NHTSA Complaint #11572312 — 2023 HONDA ODYSSEY

The contact owns a 2023 Honda Odyssey. The contact stated while driving 70 MPH, the vehicle shuddered and inadvertently downshifted. The vehicle decelerated to 20 MPH, and the transmission made a grinding sound. No warning light was illuminated. The contact pulled over to the side of the road and coasted the vehicle to Walmart. The vehicle was restarted, and the transmission made an abnormally loud sound while shifting into drive(D). The vehicle was towed to the dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 10,000.