NHTSA Complaint #11572308 — 2021 TESLA MODEL S

LANE DEPARTURE: BLIND SPOT DETECTION issue reported to NHTSA

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Complaint Details

ODI Number 11572308
Vehicle 2021 TESLA MODEL S
Component LANE DEPARTURE: BLIND SPOT DETECTION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I have never received an audible alert for my blind spot warning. There is no light on the outside mirrors or anywhere else inside the vehicle to catch your attention. If I am looking at my display in front of my steering wheel I will see a car that is in my blindspot change from GRAY to RED when I activate my blinker; however, the car has never beeped or alerted me beyond passively changing the car color to red on my display screen. If I'm changing lanes I am not looking at my screen which is directly in front of me, I'm looking at the road and I'm looking left or right. I have almost hit many other vehicles multiple times because my car will not audibly notify me that theres a car in my blind spot or a car that is speeding up behind me which I might have missed. This is a feature which I paid for and I feel is defective in it's current state. The car is available upon request for inspection. The lack of an audible BSW alert puts myself and others on the road at an increased risk of collision. I have mentioned it to the dealer but after over two years no update has been made. I have not made a big attempt to correct this issue with the dealer since it's difficult to speak to someone at Tesla. No, the issue has not been inspected by anyone. I discussed it with a rep shortly after I purchased the vehicle but it seems like an issue that Tesla knows about if they only programed the vehicle color to change and didn't program an audible alert. No, there have not been any alerts before this issue as it appears to be a simple programing issue.

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