NHTSA Complaint #11572149 — 2023 TESLA MODEL 3

WHEELS issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11572149
Vehicle 2023 TESLA MODEL 3
Component WHEELS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

I leased a Tesla 3 Performance Package on Oct 24, 2023. It was delivered to Connecticut, with the cold weather package, and unbeknownst to me, summer tires. Due to the summer tires and driving with them in temperatures unacceptable for their compound, I damaged the passenger rear sidewall. But again, I did not know this was the reason. I brought it to the Milford, CT service center on [XXX] where they replaced the tire. Yet, replacing the tire was unsafe because it was, of course, also a summer tire. Nobody told me what was going on at any point in the process. A week after, I damaged 2 additional tires (photos attached) and at that point, I investigated and was frustrated to find that they were summer tires. I purchased 4 Continental All Season tires and had them installed on my vehicle. While the tires were replaced, the technician showed me that the 3 rims involved with the 3 tire malfunctions were slightly bent as the tires afforded inadequate protection. Nowhere on the purchase order or in the purchase agreement did it state summer tires were equipped, I had no idea to even check, and I'm guessing there are a LOT of people driving unsafely on inappropriate tires because of the lack of disclosure. This seems like a big hazard and that's why I'm reporting this. I believe Tesla should be made to proactively convey this information and should be responsible for repairs and damages that occurred as a result. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Related Complaints for the 2023 TESLA MODEL 3

Other WHEELS Complaints

#11666742 Incident Summary: On [XXX], I was in an accident and dropped my Tesla Model 3 at Tesla’s North Phoenix Collision Cent...
#11633765 Rims cracked with normal usage. Current mileage under 17,000. This should not occur, and poses a safety risk with los...
#11607538 This is a duplicate of the letter I sent to Tesla on June 25, 2024. “For the past two weeks I have traveled to New Je...
#11603943 This complaint is about a Tesla rental car from Avis which has just shown up in the salvage yard. Because the VIN of ...
#11562742 Car at low mileage started having suspension issues and felt out of alignment. Took car to Goodyear where they found ...

Recent Complaints for the 2023 TESLA MODEL 3

#11718285 SUSPENSION A bolt securing the rear subframe assembly is loose and missing its nut. This condition has caused damage to the rear...
#11717616 FUEL/PROPULSION SYSTEM COMPONENT: Battery and Charging System SUMMARY: 2023 Tesla Model 3 Long Range lost 15% battery capacity (345→300 mile...
#11717616 UNKNOWN OR OTHER COMPONENT: Battery and Charging System SUMMARY: 2023 Tesla Model 3 Long Range lost 15% battery capacity (345→300 mile...
#11717070 STRUCTURE:BODY Tesla has completely removed the rear door manual release latch in my late 2023 Model 3 Performance. This elevates t...
#11716718 ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING The contact owns a 2023 Tesla Model 3. The contact stated that while driving with the Autonomous Self Driving feature...
Check any vehicle history by VIN - Free vehicle history report