NHTSA Complaint #11572043 — 2012 KIA SPORTAGE

The contact owns a 2012 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The check engine warning light was illuminated. The contact stated while driving the vehicle there was an abnormal ticking sound coming from the engine. The vehicle was taken to a local mechanic who informed the contact that the vehicle was under recall and referred the contact to the dealer. The dealer was contacted and stated that a diagnostic test could not be performed until March 2024. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 63,000. VIN tool confirms parts not available.