NHTSA Complaint #11571833 — 2017 HYUNDAI SANTA FE

The contact owns a 2017 Hyundai Santa Fe. The contact stated that while driving and accelerating from 10-30 MPH, there was an abnormal sound coming from the engine. There was no warning light illuminated. The contact stated that the failure recurred while driving and depressing the accelerator pedal, and while starting the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine had failed. The mechanic determined that the engine needed to be replaced, and the failure was related to NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling). The vehicle was not repaired. The local dealer was contacted and informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 72,000.