NHTSA Complaint #11571689 — 2010 BMW 328I

The contact owns a 2010 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at approximately 35 MPH, he heard an abnormal sound coming from underneath the vehicle. The contact stated that the check engine and check ignition warning lights were illuminated. The contact stated that the vehicle was losing motive power and was able to coast to the side of the road as the vehicle stalled. The contact attempted to restart the vehicle but after several failed attempts the vehicle failed to start. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The contact had not informed the manufacturer. The contact related the failure to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The failure mileage was approximately 120,000. VIN tool confirms parts not available.