NHTSA Complaint #11571684 — 2017 TESLA MODEL S

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11571684
Vehicle	2017 TESLA MODEL S
Component	STEERING
Date of Incident	January 22, 2024
Date Filed	February 13, 2024
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact owns a 2017 Tesla Model S. The contact stated that while driving at an undisclosed speed, the vehicle lost steering functionality. The contact stated that the steering wheel was difficult to turn. The vehicle was taken to the dealer where it was diagnosed with a failed steering rack. The contact was informed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

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