NHTSA Complaint #11571628 — 2016 MAZDA CX-3

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11571628
Vehicle	2016 MAZDA CX-3
Component	UNKNOWN OR OTHER
Date of Incident	October 2, 2023
Date Filed	February 13, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ME

Consumer Description

The infotainment center has a mind of its own. It's going berserk. Others have said that it is like a ghost is taking over control. When in park, or at a stop light, I have no control over the screen. It changes channels, or calls random people (If I have my phone connected via bluetooth.) This doesn't happen when in drive, above a certain speed. (Mazda has the infotainment set for the touchscreen to not function above a certain speed.) This is a safety issue because it is distracting. I have contacted Mazda and they currently are refusing to pay for the replacement.

Related Complaints for the 2016 MAZDA CX-3

Other UNKNOWN OR OTHER Complaints

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