NHTSA Complaint #11571543 — 2016 GMC CANYON

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11571543
Vehicle 2016 GMC CANYON
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

We have lost power steering several times.We did take it to our local GMC Dealer and they supposedly fixed the problem by re-programming the Steering Sensor. We have since had several unexpected failures that put us in dangerous situations and have been very lucky in not had collisions or off-road accidents We sought answers and looked to the internet In researching this problem. We could occasionally get steering back after parking,shutting off engine, then restarting it. We now only drive the truck very little knowing we could have a steering failure anytime. This is not a sustainable or reasonable situation. We have found that the NHTSA issued a recall for replacement of the Steering Sensor Cover in 2015 , but did not for 2016 and beyond model years for the Chevrolet Colorado and GMC Canyon. We implore the NHTSA to recall all of the aforementioned vehicles that experienced this failure. Please help us by defraying the cost of replacement and programming and hold GM to repair our unit, and all of the others needing repair. This expense ethically and morally should be borne by GM. A response is expected and appreciated.Thank You.

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