NHTSA Complaint #11571396 — 2019 KIA NIRO

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11571396
Vehicle 2019 KIA NIRO
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 61,473 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

The contact owns a 2019 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was at the dealer for the scheduled recall repair, the vehicle was inspected. The contact's wife was informed that the hydraulic clutch actuator (HCA) was faulty and needed to be replaced. The contact's wife was informed that the parts were unavailable, and the repair needed to be rescheduled. The vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,473. Parts distribution disconnect.

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