NHTSA Complaint #11571298 — 2023 TESLA MODEL Y

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11571298
Vehicle 2023 TESLA MODEL Y
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

I brought the car home after purchasing and came back out to the car in the garage, a notice appeared on the screen and the car shut down locking me in. I had to call Tesla who instructed me to use the manual release on the door to get out. This occurred on the first day of ownership and had to be towed to Tesla for repair the next day. From my understanding looking online one of the parts that was replaced (pyrotechnic battery disconnect - please refer to attached repair invoice) was involved in a Tesla recall earlier in 2023. I view this as a safety concern and am fortunate such an event occurred while parked in my garage and not while driving.

Related Complaints for the 2023 TESLA MODEL Y

Other ELECTRICAL SYSTEM Complaints

#11708383 The contact owned a 2023 Tesla Model Y. The contact stated that a software update (2025.44.25.5) was performed on the...
#11699973 On November 16, 2025, my Tesla Model Y experienced a complete and dangerous failure while driving. The touchscreen we...
#11699556 The car don't run well
#11699265 First cold day of the year and the heater stopped working. With the heater not available the windshield couldn’t be c...
#11695497 Driving our 2023 Tesla model Y east on [XXX] on [XXX] near Pecos TX. Car suddenly lost power and started hard brakin...

Recent Complaints for the 2023 TESLA MODEL Y

#11718825 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL I was driving with the car in Autopilot in the center lane of the highway. I could see a white vehicle move close on ...
#11718163 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL The vehicle has a phantom breaking problem. It does that 3 times daily on the same route in the same place. This is a...
#11718061 STEERING like many have mentioned, the control arm bolt came off or broke. [XXX] / [XXX] / [XXX] INFORMATION REDACTED PU...
#11718061 SUSPENSION like many have mentioned, the control arm bolt came off or broke. [XXX] / [XXX] / [XXX] INFORMATION REDACTED PU...
#11716550 AIR BAGS PLAINTIFF: [XXX] [XXX] Phone: [XXX] ] Email: [XXX] ] VS. DEFENDANT(S): 1. [XXX] 2. King Bodyshop [XXX] 
Phon...
Check any vehicle history by VIN - Free vehicle history report