NHTSA Complaint #11571251 — 2017 FORD ESCAPE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11571251
Vehicle 2017 FORD ESCAPE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IA

Consumer Description

my car randomly would not start upon shutting car off and returning to vehicle the car would not start with the keys that was given to me from the dealership that i purchased the vehicle from. it has been having coolant issues where it was reading high temperature then would go back to normal operating temperature very shortly and would happen off and on. it was serviced for this issue at Boubin Automotive in Waterloo, Iowa and they stated that it was empty on coolant refilled it and seemed to not have any leaks and it drove fine for a few weeks and then had the coolant issue where the car would read high temperature then would go back to normal and kept doing so. The day i parked it and returned to it and it would not start it showed high temperature immiedately and would not start. had it towed to a mechanic shop habhab's towing in ames iowa where they stated there was no coolant in it once again and they pressure checked the vehicle and it passed the pressure test for the motor but had no coolant in it, and still would not start stating that the pcm is bad in the vehicle. it has shown the exact signs of the recall in this vehicle that ford has released and i am trying to get the car covered under the recall because its showing the exact same issues as the new recall that was put out. please contact me at [XXX] is my cell phone number. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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