NHTSA Complaint #11570938 — 2016 NISSAN TITAN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11570938
Vehicle 2016 NISSAN TITAN
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

I purchased this vehicle in 2022 with 62000 miles on it for $45000, cash first newer vehicle ever paid for in cash, 1st day i drove it, check engine light for turbo failure came on, i normally put 80-100k miles on a vehicle per year, ive owned over 200 diesel vehicles in last 25 years, never have i had one stay in the shop more than driving it. Not only does it stay in the shop, but you have to locate a shop that still has a diesel technician employed. Two turbo actuator replacements, lift pump replacement, 18 shop visits for check engine lights, 5 times in a row at buford ga nissan, drove away and light came back on before making it home. [XXX] my family and I was driving to florida , doing 55mph, No check engine lights, no noises, no warnings, motor shut down in 21 degree weather, side of [XXX] in tucker georgia for 4 hours waiting for a tow truck, only thing on screen was DEF error see dealer immediately, $550 to tow vehicle back to my house because closest dealership did NOT have a diesel tech, spent two months to find a company that would tow my truck 55 miles from gainesville georgia to roswell georgia to regal nissan, the girl called me and said it needed a starter for $900plus dollars, i laughed and said there's no way in hell a starter caused this motor to die, i informed her that if starter did Not work i was not paying, two days later she calls me back up and informs me the motor is locked up, does not know why, but pay them $178 diagnosis fee, and for $1300-$2000 they could tell me exactly what failed, if u read online, trucks like mine fail between 50000-100000 miles with no warning no nothing! i am now stuck with another $330 tow bill to pick vehicle up and store it at my shop and pray that your organization can hold NIssan accountable, Nissans recommendation was for $30000 to put the exact same unmodified garbage of a motor back in this truck, please somebody hold this company accountable!!!!!! thanks INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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