NHTSA Complaint #11570615 — 2021 CHEVROLET EQUINOX

Vehicle vibrated when applying the brakes. It started being noticeable when braking at high speeds around January of 2023 and progressively became worse over time. Took it to dealership in January of 2024 to get inspected under warranty. Per dealership, the front brake pads looked brand new (only 21,000 miles on car and no excessive braking) but the rotors were warped and had hot spots on them. It was unclear how the rotors became hot when the brake pads looked brand new, to the point the dealership asked if we had replaced the pads recently. The dealership had no answers as to why the rotors became hot. Per dealer, front rotors had vertical wave lines indicative of excessive heating. They turned the rotors but they still showed hot spots. Rotors were replaced.