NHTSA Complaint #11570237 — 2016 CHEVROLET VOLT

The contact's son owns a 2016 Chevrolet Volt. The contact stated that the vehicle was taken to the dealer due to an oil leak caused by a puncture in the oil filter. The vehicle was repaired. The contact's son had informed the dealer that he had been smelling a fuel odor inside the vehicle; however, the dealer informed the contact's son that the odor was probably a burning oil odor. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel rail was leaking and needed to be replaced. The mechanic contacted the dealer who informed him that the part was on a national backorder. The mechanic replaced the part with a used part; however, the failure persisted. The dealer was notified of the failure and informed the contact that the part was on backorder. The vehicle was not repaired. The manufacturer was notified of the failure and offered a coupon towards the purchase of a new vehicle. The failure mileage was approximately 60,000. The contact stated the Volt engine starts periodically even if it has battery power available. The engine forces itself on and can not be turned off manually.