NHTSA Complaint #11569980 — 2023 FORD F-150

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11569980
Vehicle	2023 FORD F-150
Component	STEERING
Date of Incident	September 19, 2023
Date Filed	February 5, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

When selecting the TOWING option on the dash cluster, the dash shuts off to a black screen and restarts while driving. This prevents seeing the speed and other dash information. The truck also sends warning to phone after dash shut off that power steering, ABS, seatbelt control, and airbag control is malfunctioning. Took to dealer and they were able to reproduce the issue. The replaced dash but did not fix. They escalated the issue to Ford who said they are working on it back in October. Still no fix.

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