NHTSA Complaint #11569957 — 2017 HONDA CR-V

The contact owns a 2017 Honda CR-V. The contact stated that there was an abnormally strong gasoline odor inside the cabin of the vehicle after refueling. Additionally, there was an abnormal knocking sound coming from the engine while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was initially taken to a dealer where a diagnostic test was performed; however, the mechanic could not determine the cause of the failure. The mechanic recommended a more extensive diagnostic test be performed by dissembling the engine. The contact then took the vehicle to an independent mechanic where a coolant leak inside the engine was discovered. The manufacturer was notified of the failure and referred the contact back to the dealer. The vehicle was not repaired. The failure mileage was approximately 149,000.