NHTSA Complaint #11569906 — 2017 FORD EXPLORER
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER issue reported to NHTSA
Complaint Details
| ODI Number | 11569906 |
| Vehicle | 2017 FORD EXPLORER |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER |
| Date of Incident | |
| Date Filed | |
| Mileage | 140,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
The contact owns a 2017 Ford Explorer. The contact stated that while the vehicle was idling, the vehicle experienced a severe shudder and vibration. The vehicle was connected to an ODB scanner which produced a code related to a faulty torque converter. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 140,000.
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