NHTSA Complaint #11569903 — 2021 FORD EDGE

The contact owns a 2021 Ford Edge. The contact stated that while accelerating, the vehicle jerked and went into low-power mode. While at a stop, the contact depressed the accelerator pedal, and the vehicle surged forward. After using the phone charger, the phone charger overheated. The contact unplugged the phones. The contact stated that the steering wheel was hot to the touch. There was an abnormal burning odor detected. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the failure was related to the turbo-eco boost and engine. The sensors, valves, brackets, and hoses were replaced, but the failure recurred. The local dealer was not contacted. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 44,000.