NHTSA Complaint #11569669 — 2021 KIA K5 ENGINE

Complaint Details

ODI Number	11569669
Vehicle	2021 KIA K5
Component	ENGINE
Date of Incident	January 30, 2024
Date Filed	February 3, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

Bought the car used and had it in within first two weeks with 6k miles on it for warped brakes. They repaired. Now it has 68k miles on it and had all maintenance. 2nd owner and now we are told the antifreeze is going thru the turbo and into head gasket and Kia will not do anything. We were not aware the 10 yr 100,000 miles was not transferable. 6k miles out of warranty and they want us to buy a motor. This car has always been maintained and should not need a motor with only 68k miles. The optima’s had the same issue as we also have an optima which was covered due to recall. This should be looked at. The dealership charged us 200 for diagnostics and said too bad you pay for it.

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