NHTSA Complaint #11569612 — 2014 HYUNDAI SANTA FE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11569612 |
| Vehicle | 2014 HYUNDAI SANTA FE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
Vehicle stopped while driving on the highway at night. No warnings or service lights. Vehicle just recently had an oil change and there were no signs of potential engine failure reported. After towing to meineke to run a diagnostic, I was informed by Hyundai corporate to have it towed to a Hyundai dealer, since they showed I have an extended warranty. After having it towed to Hyundai, it was confirmed again it needs a new engine, but the warranties don't cover it. No one is explaining how a powertrain warranty and extended warranty isn't covering engine failure when that is what it's intended for. Carfax show all proper maintenance conducted on vehicle.
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