NHTSA Complaint #11569587 — 2013 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11569587
Vehicle 2013 KIA SORENTO
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

On February 1, 2024, I was driving home from work. I had been driving for about 20 minutes and out of nowhere almost every dashboard light indicator that exists came on. Initially, it was the ABS, Tire Pressure, and Stability Control. I stopped at a light and all of these lights went off but as soon as I started driving again they came back on along with the AWD, Brake, and Airbag indicators. I drove approximately 10 more minutes and the check engine light came on and I had a loss of power. I was able to get to a road that had less traffic where the car started sputtering, the oil lamp came on, and then the car shut completely off. Prior to shutting off it would not allow me to place the vehicle into any gear other than neutral. I was able to use a battery pack to restart the vehicle temporarily but it started doing the exact same thing before shutting off. I ended up having to push the vehicle out of the middle of the street. Prior to this I had experienced a loss of power and the battery indicator came on so I had the alternator replaced in November 2023 along with the battery. I ended up having to return to the mechanic after I experienced another loss of power. The mechanic checked the alternator and other electrical components and stated that the rear hatch wasn't closed all the way even though there was no indicator on the dashboard. The vehicle seemed to be fine until this. After a little research it appears that I am not the only person with this same make & model that this has happened too - Kia is going to get someone killed!!!!

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