NHTSA Complaint #11569563 — 2012 FORD FUSION
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11569563 |
| Vehicle | 2012 FORD FUSION |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 162,250 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MO |
Consumer Description
The contact owns a 2012 Ford Fusion. The contact stated that while her son was driving at an undisclosed speed, the power steering feature was inoperable. The contact stated that the failure had occurred two weeks ago. The vehicle was taken to the dealer where it was diagnosed with a failed power steering assist. The contact was informed that the power steering assist needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 162,250.
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