NHTSA Complaint #11569372 — 2014 KIA SORENTO

ELECTRICAL SYSTEM issue reported to NHTSA

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Fire

Complaint Details

ODI Number 11569372
Vehicle 2014 KIA SORENTO
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

While driving at night, the instrument panel gauges and lights behind it faded away and all gauges went to 0, RPM, Gas, speedometer, temp, mileage all stopped working all at once. The headlights dimmed to almost nothing. After stopping, it was discovered that a rear sensor was basically melted off after being on fire from the inside. It put a hole right through the sensor and exposed the wire. It basically turned the sensor to ash and you can see the melted wires inside slightly poking out of the hole it melted. The radio and clock still work, so it didnt affect everything. The lights that come on when opening and closing the door were basically stuck on unless turned off manually when the car is off. (Turned off door light feature) Took me a few to figure that out. After checking fuses, the Module 3 was blown. Tried to replace the fuse but it keeps blowing because I cant currently do anything with the damaged sensor. A Kia repair guy wanted to change all the wiring, sensors, and instrument panel, costing thousands of dollars I don't have. After checking the Kia forums, this same exact issue has happened to multiple people with the 2014 Kia Sorento. If this has happened to multiple of the same vehicle, Kia should be responsible to fix it or replace the vehicle! Its dangerous! It was raining, but my car could have stayed on fire. I almost drove off the road when everything was shutting off and my headlights dimmed to nothing. The car still drives fine, so I got home, but it was hard to see and I had no idea of the speed of the vehicle. And the Kia guy said it could still catch fire again so I will have to fix it before driving it much more. I dont have the money for this or for a new car and my job is literally in my car! Check the Kia forums about the other issues and complaints, as again, this happened to multiple people and its all the same issue. Kia needs to fix this since it costs so much to fix and before someone burns up in a fire!

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