NHTSA Complaint #11569161 — 2017 MERCEDES-BENZ GLC300
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11569161 |
| Vehicle | 2017 MERCEDES-BENZ GLC300 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WA |
Consumer Description
The last time I drove my vehicle was Monday [XXX] which that day it was raining. I covered my car with my car cover that day because I don't use my vehicle often and being that it was raining I covered it and my vehicle was fine on this day. On Monday [XXX] it was raining as well, I took off my car cover off and when we opened the trunk of the vehicle we noticed that the trunk was wet including the bag to my car cover. We also noticed from the trunk opening that the vehicle had some spots of mold and there was also mold spots on the back of the seat right side of vehicle. I had an appointment at Mercedes Benz dealership in Portland Oregon to change my transmission & engine oil. As I drove the vehicle to the dealership for my appointment my daughter and I noticed drops of water falling on us and we didn't have our windows open because it was raining. The water was coming from the sunroof area and the sunroof wasn't open. We kept driving until we got to the dealership and once we got there we noticed that the back seats were also wet and the right side back seat had a few spots of mold on the seatbelt. We left the vehicle at the dealership. Today Wednesday [XXX] the dealership is stating that because the sunroof is used so much the parts in that area due to wear and tear it's no longer working properly. They are charging my daughter 500.00 for a water test that they did to the top of the sunroof and for changing the seals the the sunroof and the back of the trunk they are charging I believe an additional 736.00. I feel that there is something wrong with the sunroof this vehicle. My daughter only drove it for about one year and in May 2018 I became the only driver of this vehicle and to be honest I don't even open the sunroof at all. The dealership is stating that it will cost approximately 15,000.00 to fix this problem and if not considering this vehicle a total loss. We are going to be contacting our insurance and see what happens. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 55
Related Complaints for the 2017 MERCEDES-BENZ GLC300
Other ELECTRICAL SYSTEM Complaints
#11669974
My vehicle goes into neutral while driving which poses a major risk.
#11595688
The contact owns a 2017 Mercedes-Benz GLC300. The contact stated while driving at an undisclosed speed, the vehicle i...
#11577867
Error message of collision prevention assist inoperable. Mercedes dealer wants $400 to look at it only.
#11563324
After noticing my engine light come on, I had my vehicle checked out, the dealer informed (after spending $250.00) th...
#11520184
Odometer reading more miles then driven (may have been tampered with altered) There is an electrical issue The comput...
Recent Complaints for the 2017 MERCEDES-BENZ GLC300
#11715888
FUEL/PROPULSION SYSTEM
I smell gas in my car. There is a recall for the fuel parts on the 2019. I have a 2017 with the same issue.
#11715404
AIR BAGS
The contact owns a 2017 Mercedes-Benz GLC300. The contact stated while driving at an undisclosed speed, the messages ...
#11715404
FORWARD COLLISION AVOIDANCE
The contact owns a 2017 Mercedes-Benz GLC300. The contact stated while driving at an undisclosed speed, the messages ...
#11715340
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
The contact owns a 2017 Mercedes-Benz GLC300. The contact stated that while parked and attempting to release the seat...
#11698964
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2017 Mercedes-Benz GLC300. The contact stated that while driving approximately 30 MPH, the first p...