NHTSA Complaint #11569088 — 2021 BMW X7 SEATS

Complaint Details

ODI Number	11569088
Vehicle	2021 BMW X7
Component	SEATS
Date of Incident	December 30, 2023
Date Filed	January 31, 2024
Mileage	43,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The contact owns a 2021 BMW X7. The contact stated while driving at an undisclosed speed, the warning light illuminated "third row rear seats not fully locked". The contact stated that while transporting his children, the sensor did not recognize individuals seated on the seat. The vehicle was taken to the dealer. The contact was advised that the failure might be due to detached or dislodged compression springs in the seat. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 43,000.

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