NHTSA Complaint #11569075 — 2023 CADILLAC LYRIQ

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11569075
Vehicle	2023 CADILLAC LYRIQ
Component	SERVICE BRAKES
Date of Incident	January 31, 2024
Date Filed	January 31, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

The 2023 Lyriq has 3 selections on the touch screen menu for the level of regenerative braking. They are: 1. Off 2. Low 3. High (I did not go out to my car to see exact wording) The serious issue is that, without notice to the driver, the setting can be reset to "Off". This must be a programming error or bug, but what is dangerous is expecting regenerative braking and NOTHING happens. You are forced to reset the level of regenerative braking. At a random interval, the setting will again RESET. This should get IMMEDIATE attention at GM's Lyriq design center.

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