NHTSA Complaint #11569068 — 2014 FORD EXPLORER

The contact owns a 2014 Ford Explorer. The contact stated while his wife was driving 60 MPH, the power steering intermittently became inoperable and, after five minutes, returned to normal operation. The vehicle veered across the lanes of traffic. The failure occurred on several occasions. The vehicle was taken to the local dealer on three separate occasions, but the dealer was unable to duplicate the failure. The dealer reset the codes. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 91,000.