NHTSA Complaint #11569023 — 2015 HYUNDAI SANTA FE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11569023
Vehicle 2015 HYUNDAI SANTA FE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

Premature failure of engine that was regularly maintained. Vehicle started sounding louder than normal and stalled spontaneously while driving, stopping in the middle of an intersection. No warning lights illuminated prior to incident. Vehicle had started again when prompted to finish traveling to destination. Oil was checked at destination and was low by 1.5 quarts. Vehicle was towed to nearest Hyundai dealership. Vehicle has now been at dealership for almost 5 months. Tech stated that internals were extremely clean upon inspection but that oil port to 1 or more cylinders may have been blocked, causing burning or premature ware and failure. No metal shavings were found in oil according to tech, and engine still turned freely. Hyundai corporate has agreed to cover 90% of cost to replace motor and offer a 12 month /12,000 mile warranty.

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