NHTSA Complaint #11568960 — 2018 FORD FOCUS

The contact owns a 2018 Ford Focus. The contact stated while at a complete stop, a message indicating that the vehicle was overheating was displayed, and the vehicle went into LIMP Mode. The contact was able to pull into a gas station. The vehicle was then towed to the dealer, where it was diagnosed that the engine had failed due to the oil pump failure. The vehicle was repaired under warranty; however, the failure recurred while at a complete stop. The contact was able to veer to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that the oil pump drive belt failure had caused the engine to fail. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they would partially cover the repair. The failure mileage was approximately 43,000.