NHTSA Complaint #11568882 — 2022 TESLA MODEL X

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Complaint Details

ODI Number 11568882
Vehicle 2022 TESLA MODEL X
Component FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

Ever since a recent software update, when turn signal is activated, right fender camera feed appears on screen but is completely black instead of showing a visual of the right blind spot. Due to this other features such as Autopilot, Automatic Emergency Braking, and likely most of the ADAS functions are also disabled. Due to the vehicle's poor natural visibility, there is a high reliance on the camera systems functioning properly. Not having a blind spot camera endangers turns and lane changes, especially if one has become accustomed to their usage. With most if not all the ADAS features disabled, we are returning to a 1990's level of auto safety. The problem remains unresolved despite a recent 2 week stint in Tesla service. Since this is most likely a software issue (possibly a regression introduced with the recent rear camera recall fix) there is no recourse except for Tesla to issue a bug fix. The car was returned to me without resolution. I'm not the only party experiencing this problem. It seems the only constant is it's a problem with the fender cameras however whether it's the right or left side is variable. See this Reddit discussion: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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