NHTSA Complaint #11568804 — 2018 FORD MUSTANG

The contact owns a 2018 Ford Mustang. The contact stated while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to a local dealer to be diagnosed. The contact was advised that the 1st and 2nd clutch plates needed to be replaced; however, when the contact attempted to start the vehicle the next day, it was difficult shifting gear, causing the vehicle to jolt while the brake pedal was depressed. The vehicle was taken to another local dealer where it was diagnosed and determined that the transmission needed to be removed and the CDS Drum needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was approximately 50,000.