NHTSA Complaint #11568796 — 2019 AUDI E-TRON

The contact owns a 2019 Audi E-Tron. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. Several unknown warning lights were illuminated, and the Major System Failure message was displayed. The vehicle was towed to the dealer, where the engine was replaced; however, the dealer refused to return the vehicle until the contact had paid for the repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 30,000.