NHTSA Complaint #11568743 — 2013 FIAT 500

The contact owns a 2013 Fiat 500. The contact stated that upon shifting the vehicle into drive, the RPMs increased, but the vehicle failed to move, and had lost motive power. The contact shifted the vehicle to manual mode, and manually shifted the transmission into first gear and drove the vehicle. However, the vehicle would not shift into higher than third gear while in manual mode. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V817000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 72,000.