NHTSA Complaint #11568617 — 2023 NISSAN ROGUE

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Complaint Details

ODI Number 11568617
Vehicle 2023 NISSAN ROGUE
Component FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NH

Consumer Description

Two repairs unsuccessful’ Warnings and codes of malfunctioning Brakes applied for no reason while I was driving. There was nothing blocking the sensor. No bad weather. No pedestrians. No traffic. They applied. The car stopped wouldn’t move. I received a malfunctioning warning. It went into team Nissan 12/23 ( where it was purchased new 12/23) .They said it was repaired at that first visit for it. Malfunction warnings started again. It was brought back to team Nissan where they told me it’s malfunctioning, computer read codes for malfunction auto brake feature. Nissan service said sensor needs to be replaced but the part is backordered with NO eta. Said a month to a year or more. Sent me on my way. My children ride in this vehicle. I was told they won’t disconnect it because it’s a “safety feature” even if it’s braking on its own for no reason. They didn’t care that there are kids in the vehicle. Nissans consumer affairs is also little help! I’ve told them endless times our safety is at risk, myself annd my two children, and they don’t care. They applied for a buy back and said I’ll have to wait a month to hear but it’s not a guarantee and likely won’t happen and I don’t have to drive it if I don’t want to. What should I do for a vehicle? This is a new vehicle and it’s NOT SAFE! It’s applied the brakes while I’m driving.

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