NHTSA Complaint #11568538 — 2023 TESLA MODEL 3

BACK OVER PREVENTION: WARNINGS issue reported to NHTSA

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Complaint Details

ODI Number	11568538
Vehicle	2023 TESLA MODEL 3
Component	BACK OVER PREVENTION: WARNINGS
Date of Incident	December 24, 2023
Date Filed	January 29, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

On December 24th 2023, I was reversing into a parking spot with a protruding wall that was only 4 feet high, but the Tesla Model 3 reverse camera was unable to detect the wall. From the angle of the mirrors, it was difficult for me to tell there was a protruding wall, so I was relying on the reverse camera to warn me about any obstacles. However, there was no warning sound as I backed up the car, even as it collided with the protruding wall and shattered the rear roof glass. This ended up costing me almost $700 in repairs out-of-pocket to replace the rear roof glass.

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