NHTSA Complaint #11568229 — 2022 RAM 2500

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number 11568229
Vehicle 2022 RAM 2500
Component WHEELS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

The Tire Pressure Monitoring System (as mandated by NHTSA) fails to function properly. The system can be inspected upon request by the NHTSA because the local dealerships cannot determine the problem and refuse to contact the manufacture. Operating vehicles with over/under inflated ties causes numerous driving difficulties as well as premature and unnecessary wear on the tires. If it wasn't a concern the NHTSA wouldn't have mandated TPMS. Dealership refuses to acknowledge there is a problem. They just inflate the tires to the manufacturer recommendation and say its fixed. 2-3 days later the system tells me I have low tires. When I Check my tires with a Digital Gauge the tire pressure is correct. Problem started 10 months after purchasing this vehicle new in Jan 2022. After confirming with the dealership the installation of aftermarket Tires/Wheels would NOT void my warranty, I had the Dealer installed a set of aftermarket tires/wheels. They were supposed to remove the TP Sensors from each tire/wheel and installed in the new aftermarket tires/wheels. At this point I don't know if its a Tire Sensor problem, a problem with the system ( I believe behind the rear seat) that relays the information to the Dash Cluster or the Uconnect5 System where the Tire Pressures can be set. Dealer states I MUST inflate ties to the Tire Pressure Label installed by the manufacture on the Door Jam. I know from 23 year military transportation experience and having a friend loose his life because of over inflating a tire in the Vehicle Maintenance Shop as well as a Commercial Driver License Instructor You always use the information on the side of the tire provided by the Tire Manufacture. The Tire Pressure Monitoring System is accessed through the UConnect5 Computer System where the owner can program features associated with the vehicle such as Temperature, Lighting, Radio Stations, Tire Pressures and a host of other features.

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