NHTSA Complaint #11568186 — 2016 KIA SORENTO POWER TRAIN

Complaint Details

ODI Number	11568186
Vehicle	2016 KIA SORENTO
Component	POWER TRAIN
Date of Incident	January 19, 2024
Date Filed	January 27, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

The 2016 Kia Sorento engine apparently has excessive oil usage leading to engine failure while driving on highway. Dealers are aware of the problem but Kia is not addressing the issue. Took the car in 3 times for Diagnostic check with no indication of any fault codes to address issue specifically. Now engine has failed despite our efforts to get ahead of the problem, and provide regular maintenance to our vehicle. Apparently dealers are well aware of the issue and aren't owning to it because Kia isn't supporting it.

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