NHTSA Complaint #11567779 — 2017 TOYOTA HIGHLANDER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11567779
Vehicle 2017 TOYOTA HIGHLANDER
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

While braked at a red light, my vehicle completely turned off. The engine would not restart, and all electrical panel light indicators did not come back on. I could not even turn on my hazards. The whole car was dead. After about a minute, I was able to restart the vehicle, but it took 5 attempts. I changed my battery two months ago, and just had my car checked by a mechanic and nothing was found to be the problem. No warning lamps or other messages were displayed. About 6 months ago, my car did something similar to this and stalled on the freeway in bumper to bumper traffic. However, this time the electrical panel light indicators came back on. No warning messages displayed. The car restarted after only one try. This is really dangerous to have a vehicle loose all power and completely die out!

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