NHTSA Complaint #11567342 — 2023 GENESIS GV70

I purchased this vehicle on February 27, 2023 from Genesis Johnson of Cary. When driving the vehicle away from the dealership (less than 200 miles) between 2/27/23 and 3/4/23, I started smelling a foul odor that smelled like fumes, burning, stale water. I contacted the dealership regarding these issues. I purchased an extended warranty. I was told that they could not help me. I read my contract that stated I could take the vehicle to any authorized dealership. During the time I drove the vehicle, there was massive amounts of rain. I told my sales person (Jim) that I thought something was terrible wrong. I am a person with multiple disabilities and am diagnosed with De quervain's disease, peripheral neuropathy, costochondritis, anemia, asthma, chronic rhinitis, PTSD, OCD, anxiety, depression and ganglion cysts. I requested an accommodation regarding sterilizing/ replacing the cabin filters. The dealership refused. To date, I do not know where the vehicle is located. The owner of the dealership where I purchased it (Carl Johnson) was notified. He harassed / retaliated while I was being medically treated in Louisiana, North Carolina, Florida and Georgia. To date, they still have my down payment, and have taken the vehicle and will not tell me where it is. Their attorney, Lee C. Hodge, also bullied / harassed /retaliated against me and threatened me with fees. Genesis Johnson of Cary refuses to refund my down payment of over six thousand dollars. My medical bills are substantial. The attorney for the dealership (Lee C. Hodge) continues to refuse to provide documentation regarding why his customers refused to honor the warranty I purchased and service the vehicle. My skin, lungs, hands, fingers, legs, arms have been severely damaged because of this vehicle. The same day I took the vehicle for service, I literally was standing at the service desk taking medication to help me breathe. The service director, Lemar, at Capital Hyundai also threatened me.