NHTSA Complaint #11567315 — 2023 FORD F-150
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11567315 |
| Vehicle | 2023 FORD F-150 |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
We just purchased this truck through our business and have complained to the dealer. The dealer made a claim through Ford and Ford responded by stating they will not repair/replace the windshield. They claim that our issue with the extremely distorted view when the sun hits is caused by an outside force. This is extremely disappointing to say the least and leaves us with a bad impression/customer experience. This truck was delivered to us this way, brand new and we made the complaint right away. We have not had an incident yet, but as the sun is more apparent the probability of an accident becomes more likely. If there is anyway you can help, please advise.
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