NHTSA Complaint #11567023 — 2011 TOYOTA PRIUS

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11567023
Vehicle	2011 TOYOTA PRIUS
Component	SERVICE BRAKES
Date of Incident	January 2, 2024
Date Filed	January 22, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

While driving the car I had three lights turn on the dash simultaneously. The parking brake light, traction control light, and ABS light. The brakes worked but felt spongy and not as responsive as normal. I had it checked out and it has code C1391. The recommendation is to replace the brake booster pump. I was quoted over $2,000 for the repair. There was a Toyota Customer Support Program ZJB that addressed this exact issue. It expired two years ago, and I am now stuck with the repair costs. I believe Toyota should have notified me of this potential danger and/or inspected the vehicle. I meet all the requirements of the bulletin, but it has expired. I reached out to Toyota, and they would not offer any assistance.

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