NHTSA Complaint #11566747 — 2009 FORD ESCAPE
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11566747 |
| Vehicle | 2009 FORD ESCAPE |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WA |
Consumer Description
Independent mechanic diagnosed The steering torque sensor failed. I was stopped at a stop light when the steering wheel started shaking back and forth, the wrench light illuminated and I discovered I had no power steering after driving a little ways with my grandchildren in the vehicle. I was miles from home and had to have the car towed to the mechanic as I could not steer very well and I did not want to crash. The mechanic contacted the dealer and the soonest they can even look at is 1 months from now. I contacted Ford motor as I see there is a recall on the torque sensor, I was told it doesn't include my 09 Ford Escape. Mechanic has had the vehicle for 8 days. I had to get a rental car. I do not have the invoice for repairs yet.
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