NHTSA Complaint #11566666 — 2021 HONDA RIDGELINE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11566666
Vehicle 2021 HONDA RIDGELINE
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

While traveling at highway speed, the glass panel of the sunroof/moonroof suddenly exploded outward without being struck by anything (i.e. rock, debris). There was no warning prior to the explosion. Glass fragments rained down into the interior of the cabin and flew off the roof of the vehicle as well. Though startling to experience, there were no injuries to me or other drivers. Other Honda owners have reported this same experience with randomly exploding sunroof glass. The vehicle was taken to a Honda dealer who refused to cover the cost of replacing the glass, falsely stating that only an impact could cause such damage. A subsequent claim has been submitted to my insurance company.

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